Workplace Diversity, Inclusion and Sensitivity

This course explains racial identity and racism alongside core diversity and inclusion concepts. It provides practical steps to help individuals choose inclusive actions, improve cultural competency, and address unconscious bias, prompting learners to think about their own assumptions, behaviors, and experiences. Employees gain a deeper understanding of the many benefits of an inclusive culture and setting a positive example for treating everyone with civility and respect.

Learning Objectives

• Racial identity and the different forms of racism.

• How a diverse and inclusive workplace benefits everyone.

• How to apply the concepts of diversity and inclusion in daily interactions.

• How to increase awareness of unconscious bias and avoid its negative influence on recruiting, hiring, and other business decisions.

• How civility, cultural competency, and sensitivity can help prevent workplace misconduct.

• How positive attitudes and behaviors can lead to a more inclusive environment.